Reviews

Great

The actual car buying experience was great but I had an issue with the battery less than 1 month of the purchase and instead of putting a NEW battery in the vehicle they decided to recharge it. I know it’s a used vehicle but it they could have still gave me a new battery

Ferris Chevy is the best dealership any where. The employees always take great care of us.

Very helpful, patient, and respectful.

Had injectors replaced on my 2017 Chevy Silverado, everything was done as promised and paid less than quoted.

I brought my car in to have the heating/cooling unit programmed/calibrated because my heat hasn’t worked since I bought the car July 2021. I paid $115 for the unit to be programmed/calibrated and the heat worked for 4 minutes as I drove away and then stopped working. I turned around and went back to the dealership and was told I would need to pay for a new diagnostic appointment and was offered no help or any reimbursement of any kind. This isn’t the first issue I’ve had with Ferris. This was my first purchase of a car and I’ve had nothing but issues with the vehicle. I would sell the car if I could but I’d never feel comfortable selling the car to someone knowing all the issues it has.

Smooth scheduling process, timely service, outside car clean, thank you!

Went for an oil change and when given estimate, it was way off.. I requested a rental so I didn't have to wait and didn't get one. Then I waited for 2 hours for an oil change and they changed two air filters... Plus, I get charged 30 dollars in labor for installing air filters??? I could have done this is literally 5 minutes and I have... so an oil change and filters cost me almost $200... its pathetic... for that price I should get floors swept or a car wash or something... i won't be back for service by no means... I should've done it myself and spent maybe $80....

Did great job and was fast.

Each time I visit, I am greeted like an old friend. Makes the service visit a “fun” stop.